Shoot the Moon with Revenue Rocket

The AI Revolution: How it's Changing the MSP Landscape Feat. Kevin Lancaster

Episode Summary

Ryan, Matt and Mike from Revenue Rocket discussed with Kevin Lancaster, CEO of Kevin Lancaster the rapid advancements in AI technology and its significant impact on the managed service provider (MSP) industry. Kevin shared insights from his company's Channel Program platform, which provides MSPs with data-driven intelligence to optimize their technology stack and financial management. The conversation highlighted the challenges MSPs face in navigating the proliferation of tools and the need to adopt AI-powered solutions to drive operational efficiencies and business value for their customers.

Episode Notes

Episode Notes:

• The podcast episode features Kevin Lancaster, CEO of Channel Program, as a special guest.
• The discussion centers on the Channel Program platform, including its tools like Navistack, which helps MSPs visualize their technology stack, manage contracts, and integrate financial data.
• Kevin shares insights from the vast amount of data collected by Channel Program, highlighting the significant number of product categories and tools MSPs use.
• A major theme is the rapid evolution and impact of AI on the MSP industry, discussing how it's increasing margins through automation but also leading to commoditization.
• The conversation also covers the importance for MSPs to differentiate themselves by providing business value beyond traditional IT services and how AI is influencing the M&A landscape in the sector.